COVID-19 

We appreciate and understand the challenges associated with the Covid-19 pandemic.  With this in mind, if travel restrictions are in place by Government or Health Officials and you can not honour your booking, you will receive a full refund or you can choose to move your booking to another date free of charge.

Otherwise normal deposit and booking/cancellation terms apply.

Normal Cancellation Policy
If you booked directly, we charge a flat rate $30 cancellation fee.
  • If cancelled or modified up to 48 hours prior to the date of arrival, then no fee will be charged.
  • If cancelled or modified later, then 100% of the first night’s fee will be charged.
  • In the case of a no show or change of mind, the total price of the reservation will be charged.
  • If you booked through a 3rd party website, we do not accept any cancellations.

We reserve the right to offer alternative accommodation of a similar standard or full refund in the event of the overbooking the property or for any unforeseen circumstances, giving as much notice as reasonably possible.

Please call us on +61 7 5538 2678 if you have any questions

Facebook
Instagram
RSS